M&S Is Launching Its First Ever Resale Service

In recent years, we‘ve seen a number of brands dabbling in the resale space, from Gucci to Lululemon. The latest to join the ranks? Marks & Spencer. The high street stalwart is partnering with eBay to launch its first resale service, allowing customers to trade in their pre-loved items, which will then be sold on M&S’s dedicated eBay store.

“Resale is a growing market and our new partnership with eBay enables us to work with the leaders in this space, who have an established, trusted platform and customer base, which we can tap into,” Katharine Beacham, M&S head of sustainability in fashion, home and beauty, tells Vogue. The fact that M&S clothing is already hugely popular in the resale space – vintage St Michael is a Vogue editor-favourite – made the partnership a no-brainer. “We’re one of the most searched for brands on eBay, known for our high-quality clothing which is made well and made to last,” Beacham continues.

Customers will be able to send in their pre-loved items via a free local courier service. For every return that includes an M&S-labelled item, shoppers will receive £5 off a £35 spend for fashion, home and beauty products online at the high street retailer, in a bid to incentivise people to trade in the pieces they no longer wear. “Encouraging shoppers to take part helps reduce waste, extend the life of quality garments and make fashion more sustainable – it needs to be simple and rewarding,” Kirsty Keoghan, eBay’s general manager of European fashion, says. “By making participation easy, we can help scale the shift to more sustainable fashion.”

All items that can be resold will be professionally cleaned, repaired and listed by resale partner Reskinned on the M&S X eBay store, while anything else will be repurposed or recycled. So, next time you’re looking to stock up on your M&S staples, it’s easier than ever to check if it’s available to buy second-hand first, before heading to a store.